Saturday, February 15, 2014

My Technical Experience

Asurion - Program in Hyderabad 

To launch a Insurance Product in India - Simply Swap

Job Description:
1) Project Coordinator between Commercial + Product + Marketing/Branding + CARE + IT + Supply Chain/Logistics + Client 
2) Pricing 5 Tiers , Collection of Monthly fee + Service Fee at time of Swap
3) Can exercise only 2 swaps in 12 month Rolling period

Challenges
1) The MSA was not getting signed - had to be persistent with Legal and Client
2) IT BRD was not shared - Provided clear Input and Output instructions - Tested at UAT
3) Hostile attitude from Client - Tata DoCoMo
4) Co-ordinate across 3 different geographies - Singapore + Delhi + Hyderabad
5) Launch date kept moving as there was not IT build - Go manual in processes , we only need the enrolment record to provide Service Delivery at time of Swap.


CONSULTING WISDOM

  1. Bill 2000 hrs a year / 260 days a year / 50 weeks - 54 weeks minus 2 weeks National Holidays minus 2 weeks of paid Vacation. Rate should be 2.4 times his CTC
  2. Consulting is a value business and not a rate business. If the client perceives high value returned , the rates are proportional
  3. Profitability is a symptom of delivering value 
  4. One thing to remember is that, as a business owner, you get paid last
  5. Simply find 1000 people in this world of six billion (give or take)... and focus on finding the easiest way for them to want to pay you every month. Forget everything else.
  6. or some of our customers, they retain us for knowledge on-demand, and not so much the pure output

Mubadala Project - July 2014 - Abu Dhabi

Learnings.
1) You need to know the budget cycle of the company you do work with.